Key Takeaways:
- eencie, a startup based in London, England, is revolutionising the UK Hospitality Industry with their SaaS Experience Management Platform
- By collecting and aggregating user data, eencie provides insight into guest preferences and experience
- Personalised guest experiences and targeted communications increase customer loyalty and repeat visits
The UK hospitality industry is a highly competitive market with independent restaurants constantly striving to stand out from their rivals and encourage repeat customer visits. It is in this challenging market landscape that eencie, a savvy London-based startup, has developed a solution that could forge a new path to success.
Operating within the spheres of Big Data, IT and the Internet, eencie has created a ground-breaking Software as a Service (SaaS) Experience Management Platform. Their software is designed specifically for the hospitality industry, with an aim to increase customer loyalty and streamline customer experiences.
What sets eencie apart from other Big Data companies is their dynamic approach to user data. They collect and aggregate end-user data to provide restaurants with a unique insight into their customers’ preferences and experiences. This valuable data is then utilised to design and perfect custom-tailored guest experiences.
Their SaaS platform also provides restaurants with a set of communication tools, which allow these establishments to interact with their guests more effectively. This personalised interaction is pivotal for building customer loyalty and encouraging repeat visits, which are key to a restaurant’s growth and success in the hospitality industry.
Long term, eencie stands a strong chance of becoming an industry leader in the UK’s data-driven hospitality landscape. As more restaurants realise the value of personalisation and customer insight, eencie’s comprehensive SaaS platform could become an irresistible tool for independent restaurants looking to stand out and increase customer loyalty.
For more information on eencie, visit their website, or contact them via their social media channels on Twitter, Facebook, or LinkedIn. This startup, founded by Tom Ridges, is definitely one to watch as it pioneers innovative big data solutions in the UK hospitality industry.
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