In a world where online shopping has become the norm, standing out in the crowded eCommerce space can be challenging. As a result, many retailers are looking to AI solutions to enhance customer engagement and provide a personalized shopping experience. Nibble Technology, a London-based startup, has created an AI negotiation chatbot that aims to revolutionize eCommerce by empowering customers to negotiate a personalized deal.
Introducing Nibble Technology
Nibble Technology is an AI negotiation chatbot that engages customers in a fun chat to get a personalized deal. Its ultimate goal is to empower customers to shop on their terms in an engaging experience. With over 30% conversion rate from chats that add to cart, it is clear that Nibble’s approach is paying off.
Nibble Technology’s commitment to enhancing the eCommerce experience has earned them recognition in the retail industry. They were awarded the Best Personalization Tool and Start-up of the Year in the 2021 Retail Systems Awards. They were also selected to be part of the 2021 LBS Incubator Program, which is a prestigious program that helps early-stage startups accelerate their growth.
How Nibble Technology Works
Nibble Technology’s AI negotiation chatbot is easy to use and fun. It is designed to help customers get the best deal possible by offering personalized discounts based on their preferences. Here’s how it works:
- The customer is browsing a retailer’s website and sees an item they like.
- They are presented with the option to “haggle” with Nibble.
- Nibble engages the customer in a conversation, asking questions about their preferences.
- Based on the customer’s responses, Nibble offers them a personalized discount.
- The customer can accept the discount and proceed to purchase the item.
It’s that simple! Nibble Technology’s chatbot is designed to provide an engaging and personalized shopping experience that benefits both customers and retailers.
How Nibble Technology Benefits Retailers
Retailers benefit from Nibble Technology’s AI negotiation chatbot in several ways. Firstly, it increases customer engagement and satisfaction, which leads to increased sales and customer loyalty. Secondly, Nibble can collect data on customer preferences, which can be used to inform future marketing and pricing strategies. Finally, Nibble’s chatbot integrates seamlessly with existing eCommerce platforms, making it easy to implement.
Nibble Technology has already launched its Shopify app in February and its Enterprise API, and is now available on multiple websites.
Conclusion
Nibble Technology is a startup that has revolutionized the eCommerce industry by developing an AI negotiation chatbot that re-engages customers and provides a personalized shopping experience. Awards like the Best Personalization Tool and Start-up of the Year, and being selected to be part of the 2021 LBS Incubator Program, show that Nibble’s approach to eCommerce is gaining recognition. The next time you’re shopping online, keep an eye out for Nibble Technology’s AI negotiation chatbot and get yourself a personalized deal.
Website: https://nibbletechnology.com/
Twitter: https://twitter.com/nibblenow
Facebook: https://www.facebook.com/nibblenow
LinkedIn: https://www.linkedin.com/company/nibbletechnology/
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