Key Takeaways:
- Start-up Hence uses AI to maximise client relationships in professional services.
- B2B services can benefit greatly from AI technology, making processes more efficient.
- A future where companies only work with their best lawyers and consultants is possible.
- Emerging technology can transform industries into a driver of organizational growth, change and impact.
The world of business-to-business (B2B) professional services has long been shrouded in obscurity and inefficiencies. Essentially service-providers like consultants and lawyers play a crucial role in business decisions. However, their management remains a challenging matter. Start-ups like Hence are working to enlighten the industry and bring about a revolution, using cutting-edge technology. Hence is a London based start-up building artificial intelligence (AI) powered tools to help companies manage their consulting and legal relationships with greater efficiency.
Hence does not just aim to make these relationships more transparent; they strive to ensure companies work with only the best consultants and lawyers. They envision an industry driven by maximum efficiency and impact. It is in-line with the increasing trend of AI shaping the future of various industries.
Uniquely, Hence’s AI-powered platform provides insights and analytics about a company’s consulting and legal relationships from an organisational standpoint. These insights can guide companies in managing their relationships more effectively. As a result, engagement value is maximised, negotiations are more precise, firms perform more efficiently, ultimately leading to growth and success. Hence not only brings transparency, but it also brings the control back to the companies, a rare advantage in the B2B services sector.
Another differentiating factor is Hence’s commitment to producing a measurable impact. Through the optimisation features provided by Hence’s platform, companies can evaluate the impact each consultancy firm or solicitor makes, and thus, make informed decisions for the future.
As industries globally move towards digitalisation, the application of Artificial Intelligence continues to expand. Thus, Hence’s innovative approach indicates the shape of things to come in the B2B professional services industry. The firm’s endeavour to streamline and improve the sector through AI looks promising, and one can expect to see a significant revolution in the industry in the years to come.
By addressing the inefficiencies of the B2B services industry, Hence is engendering a paradigm shift in professional service delivery. This shift is likely to continue as emerging technologies like AI become even more ubiquitous. Until then, Hence will keep a constant stride towards its vision – a world where companies only engage with the best professional services. For more about Hence, visit their website, or follow them on Twitter, Facebook, and Linkedin.
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