Revolutionising the hospitality industry is no small feat. However, the quickly emerging startup Qbunk is proving that technology could be the key to a more streamlined, efficient and customer-friendly future. But can mobile apps like Qbunk really transform the traditional restaurant service model? Let’s dive into what this Liverpool-based startup is bringing to the table.
Qbunk is a disruptive force in the hospitality industry offering an innovative solution to a common problem – long queues at restaurants, bars, and cafes. Using mobile ordering technology, Qbunk allows customers to bypass those frustrating queues, bringing a new level of convenience to dining. Its mission is more significant than just improving customer service; for operators, Qbunk optimises service operations, enabling more customers to be served during peak hours, while fostering loyalty and driving revenue.
Key Takeaways:
- Qbunk offers an innovative solution to common queue problems in the hospitality industry by using mobile ordering technology.
- Qbunk allows restaurants to serve more customers and improve revenue.
- There is significant potential to scale the business, given the size of the UK’s hospitality industry worth over £19bn.
What sets Qbunk apart from other mobile apps in the hospitality industry is its dedication to streamlining both the customer’s journey and the restaurant’s operations. It is not enough just to replace queues with a digital ordering system; by optimising service operations, Qbunk ensures that nobody is kept waiting too long, even during the busiest hours. This fantastic benefit to the consumer is a massive marketing advantage to the venue as it will impel customers to return.
Qbunk’s revenue model is another differential aspect – they aim to claim a percentage as a service charge and charge a fee for venues to appear on their platform. As there are around 37,000 venues in the UK, including pubs, clubs, restaurants and coffee shops, the potential for scale and growth here is massive.
It is clear Qbunk is leading the charge in revolutionising the UK hospitality industry. With their ever-increasing popularity, there is no doubt that customers will begin to expect queuing to be a thing of the past, and businesses that do not adopt this kind of technology may suffer the consequences. As for Qbunk’s future, it’s clear that this is only the beginning. With a growing number of venues ready to adopt their platform to provide the best customer experience, the sky is the limit for this startup.
You can keep up-to-date with Qbunk’s growth and developments by following them on their social media channels: @Qbunk on Twitter, or Qbunk on Facebook. You can also learn more on their official website: Qbunk.co.uk. Stay tuned
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